Terms & Conditions

RETURN/EXCHANGE
 
Items returned within 14 days of the package arrival date in same as new condition will be eligible for a refund. Please note that we cannot refund the shipping charges with the exception of faulty or incorrectly shipped items.
 
To request a refund please e-mail info@bersau.se with your order ID.
 
CUSTOMERS OUTSIDE OF EU
 
Please note that in some cases you might be subjected to customs, import taxes or brokerage fee when ordering. Please check with your local customs office for your local rules and regulations. Please allow at least 4 weeks for international orders to be delivered.
 
NOT COLLECTED PARCELS
 
If a parcel is not collected, a refund will be granted, however, the customer will be obliged to pay for shipping expenses as well a penalty of 10€.

CONTACT
 
Studio Bersau
Storsjöstrand 12
83156 – Östersund

info@bersau.se