Terms & Conditions

   

RETURN/EXCHANGE

 

Items returned within 14 days of the package arrival date in same as new condition will be eligible for a refund. Please note that we cannot refund the shipping charges with the exception of faulty or incorrectly shipped items.

 

To request a refund please e-mail info@bersau.se with your order ID.

 

Customers outside of EU

 

Please note that in some cases you might be subjected to customs, import taxes or brokerage fee when ordering. Please check with your local customs office for your local rules and regulations. Please allow at least 4 weeks for international orders to be delivered.

 

NOT COLLECTED PARCELS

 

If a parcel is not collected, a refund will be granted, however, the customer will be obliged to pay for shipping expenses as well a penalty of 10€

 

Contact

 

Studio Bersau

Storsjöstrand 12

83156 – Östersund


info@bersau.se